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Let Aptia Do the Heavy Lifting with Operations Support Services
Tailored support to help streamline your benefits operations and achieve your goals.
Get in touch
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Aptia’s Operations Support Services are designed to fill gaps when you need extra help. Our team provides tailored assistance across a range of administrative tasks, from open enrollment support and staffing resources to audit management and billing file support. Whether for a single project or ongoing needs, Aptia helps keep your benefits operations running smoothly.

What sets us apart
Tailored Support
Tailored Administrative Support
We customize services to your unique operational needs, helping you stay efficient and compliant.
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End-to-End Services
End-to-End Audit Services
From carrier file audits to COBRA audits, we ensure data accuracy, identify discrepancies, and deliver actionable reports.
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Scalable Solutions
Scalable Staffing Solutions
We boost your team with flexible staffing resources—whether for benefits fairs, enrollment processing, or ongoing administration.
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PROVEN OUTCOMES
96
%
PARTICIPAN SATISFACTION
80
+
WORLD CLASS CONTACT CENTER
96
%
CLIENT RETENTION

“Thank you again for your help! You ALWAYS go above and beyond for me and our employees.”

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Julie
|
Retiree

“My experience was so awesome! Irving explained things well and researched smaller items to ensure everything was clear!”

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Julie
|
Retiree

“We’ve had a very positive experience with Open Enrollment this year. It’s been great so far! Keep up the great work!!”

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Julie
|
Retiree
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"Major testimonial that’s worth highlighting, like so. Lorem ipsum sit amet consectetur adipiscing elit."

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Bala Viswanathan
CEO of Aptia
FAQ
What are Operations Support Services?
Operations Support Services provide customized administrative assistance across a range of benefits-related tasks, helping employers manage processes like eligibility updates, carrier file support, audits, open enrollment, and more.
What types of support does Aptia offer?
Operations Support Services include staffing resources, employee inquiry management, benefits system testing, benefits fair support, audit services, billing and premium report support, and open enrollment project management.
How long do Operations Support Services projects typically last?
Each Operations Support Services project is customized to your needs and can last from a few months to year-round. We collaborate with you to scope and price each project.

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Discover our capabilities and be prepared for the future needs of benefits administration.
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Articles| May 26 2025
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