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Complexity has met its match
Administration best practice
Administration best practice
Aptia has a track record of helping clients understand and achieve the best outcome they can for them and their members. Examples include reviewing and reimagining administration processes to lead to better member outcomes and safer, more efficient processes, improving the quality of communication to members and ensuring ways of working are compliant with legal and other requirements, such as industry standards and best practice. In addition, we can provide training to trustees or their supporting teams across a range of pensions topics ranging from the broad topics from changes in pensions legislation and cyber security through to the intricacies of pension calculations
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Quality assurance
Quality assurance
Aptia’s specialist quality assurance and audit team can conduct audits across all aspects of pension administration, ranging from technical benefit audits to ensure you are delivering the correct benefits to members in line with both the rules of your scheme and the wider legislative requirements, through to audits focussing on the member experience and outcomes. Our team has experience of working across all different kinds of pension schemes offering all kinds of different benefit structures
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Co-sourcing
Co-sourcing
The key to Aptia’s co-sourcing solutions is to understand what you need and how best we can support you. Aptia has experience of completing stand alone project work as well as providing additional BAU capacity in a number of different ways. Whether you use an alternative administration provider, or complete your administration in-house, Aptia can help provide the help needed to meet your goals
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PROVEN OUTCOMES
96
%
PARTICIPAN SATISFACTION
80
+
WORLD CLASS CONTACT CENTER
96
%
CLIENT RETENTION
Testimonials
“Thank you again for your help! You ALWAYS go above and beyond for me and our employees.”
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Julie
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Retiree
“My experience was so awesome! Irving explained things well and researched smaller items to ensure everything was clear!”
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Julie
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Retiree
“We’ve had a very positive experience with Open Enrollment this year. It’s been great so far! Keep up the great work!!”
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Julie
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Retiree
"“Major testimonial that’s worth highlighting, like so. Lorem ipsum sit amet consectetur adipiscing elit.”"
Samantha Greene
VP of People Ops, Acme Corporation
FAQ
What is benefits administration?
Benefits administration refers to the processes involved in managing employee benefits programs, including enrollment, eligibility tracking, and compliance management.
What are the benefits of outsourcing benefits administration?
Outsourcing benefits administration allows companies to streamline operations, reduce administrative burden, ensure compliance, and provide expert support to employees.
How should I choose a benefits administration provider?
When choosing a provider, consider their experience, the range of benefits they offer, the technology they use, and their commitment to delivering personalized support to your employees.
Related solutions
Discover our capabilities and be prepared for the future needs of benefits administration.