WHY APTIA

The future of pensions, health, and insurance solutions.

We are Aptia dedicated to simplifying complexity for businesses and individuals.

MISSION

Powered by technology and talent, we bring clarity to complexity in pensions, health and insurance solutions.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

WE ARE

Responsive

We never stand still and constantly simplify processes, enabling better decision making and faster resolutions

WE ARE

Specialists

We develop the best talent and deliver smarter solutions to the most complex of challenges

WE ARE

Thoughtful

Our people care about clients, understand their needs and go the extra mile to exceed expectations in every area of the business

Client focus, service first approach

We prioritise the needs of our clients with a consultative approach that is proactive, responsive and dedicated to going above and beyond.

Sustained service quality and proven results

We have a proven track record of consistently meeting or exceeding client service levels

Major investment in technology

Mobile apps, AI and the latest platforms. We offer innovative technology and make continual, prioritized investments to stay future-ready

Technical expertise and innovation

We have some of the best talent in the industry, innovating new ways to make life easier for our clients

Resilient Business Model

Profitable, cash-generative business with low leverage. Majority owned by Bain Capital Insurance

Energised, invested colleagues

A significant investment in academy-based training and colleague development helps us maintain a team that is passionate and above the curve

Our Industry Leaders

Bala Viswanathan

Founder & Group Chief Executive Officer

Dominic Burke

Founder & Group Chairman

Imran Ali

Group Chief Information Officer

Melissa Hetherington

Group General Counsel and Company Secretary

Roopa Abraham Kochhar

Group Chief People Officer

Mike Methley

Group President & Header of Strategy

Vikramaaditya

Group Chief Transformation Officer

Chris Rayner

Group Chief Financial Officer

RK Rangan

Chairman, Aptia Group India

Malcolm Reynolds

President UK and Portugal

Jeff Williams

US President and CEO

Personality of the Year

Malcolm Reynolds, UK President

Pensions Age Awards 2025

Contact Center/Customer Outsourcing Provider of the Year

Silver Medal

Stevie Awards 2024 for Sales and Customer Service

Innovation in Learning, Development and Talent Retention

PMI Pinnacle Awards 2024

OUR GLOBAL STORY IN NUMBERS

COLLEAGUES

CLIENTS

MEMBERS AND PARTICIPANTS

Solutions for your needs

Combining cutting-edge technology with a team of industry experts, every aspect of benefits administration is handled with precision and care.

Careers at Aptia

We back up our ambition with significant investment in our people.

Insights Hub

Combining cutting-edge technology with a team of industry experts, every aspect of pensions administration is handled with precision and care.

Solutions for your needs

Combining cutting-edge technology with a team of industry experts, every aspect of benefits administration is handled with precision and care.

Careers at Aptia

We back up our ambition with significant investment in our people.

Insights Hub

Combining cutting-edge technology with a team of industry experts, every aspect of pensions administration is handled with precision and care.

WHY APTIA

The future of pensions, health, and insurance solutions.

We are Aptia dedicated to simplifying complexity for businesses and individuals.

Powered by technology and talent, we bring clarity to complexity in pensions, health and insurance solutions.​

What sets us apart

Awards & recognition

Powered by technology and talent, we bring clarity to complexity in pensions, health and insurance solutions.