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Master trust pension scheme administration
Bringing clarity to the complex – to help you meet your pension outcomes
Get in touch
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Aptia can provide a suite of services needed to administer your master trust pension scheme. We have experience of administering both defined benefit and defined contribution arrangements for clients of varying scale – from a handful of members through to millions.

We understand that different master trusts have different needs from their administrator. We can provide services across the scope of pension scheme administration, including taking care of your pension scheme data, helping you manage and mitigate your risks and looking after scheme members. Through a combination of specialist technology and our deep pensions expertise, we will bring clarity to the complexity of pensions – both for you and your members.

Complexity has met its match
Your scheme
Your scheme
Aptia combines technology with our deep pensions expertise to help you administer your scheme. We can cover everything from investing incoming contributions, ensuring the member data records are kept up to date, integrating with your investment solution providers and controlling member payments, including payments through PAYE, and transfer values. We will help ensure that you meet legal and other requirements, such as industry standards and best practice, including connection to the pensions dashboard through our own digital interface, and can provide treasury services to manage your scheme’s bank account, as well as contributing to the annual reports and accounts process.
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Your members
Your members
We can provide multiple solutions for supporting your members. They can write to us, call our First Contact Centre or engage with us digitally through our secure online portal or mobile app – or we can connect to your own online capabilities if they already exist. And when your members contact us, a combination of our technology and expertise means we’ll help them quickly and with empathy, all geared to helping them feel confident and in control of their pension.
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Your projects
Your projects
Our specialist project teams can work with you to deliver all kinds of projects such as data cleansing, dashboard readiness and more, ensuring your project goals can be met at no detriment to the ongoing service provided to your members.
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PROVEN OUTCOMES
96
%
PARTICIPAN SATISFACTION
96
%
PARTICIPAN SATISFACTION
96
%
CLIENT RETENTION

"Thank you for being helpful and understanding in dealing with the loss of my husband."

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Celia
|
Member

"Excellent service and speedy secure response. Well done – a breath of fresh air."

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David
|
Member

"The service I receive from Aptia is timely, well presented and clear. Thank you for your help and service."

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Matthew
|
Member
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"Major testimonial that’s worth highlighting, like so. Lorem ipsum sit amet consectetur adipiscing elit."

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Bala Viswanathan
CEO of Aptia
FAQ
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